Warranty Policy

One Year Full Warranty

We guarantee that every watch we sell is free from defects and will work reliably for at least one full year from the date of purchase. If your watch purchased from JUWELLSHOP fails during this one year period, we will repair or replace the watch at no charge to you. If you have a warranty claim, please email our Customer Care Department for further instructions.

The warranty of your watch purchased from JUWELLSHOP will be void in the following cases Internal or external damage caused by accident, mishandling, misuse of the watch (such as tapping the watch against a door frame while climbing out of a car, or wearing the watch in a hot shower or sauna) or unscrewing the crown. Unauthorized third party modifications, attempts to repair or tampering with the watch will also void your warranty. Please use only the replacement battery specified on the instruction card for the watch you ordered, as damage caused by an unsuitable battery is also not covered by the warranty. Translated with www.DeepL.com/Translator (free version)